Return & Refund Policy

Effective Date: January 2026

At RIVA Motorsports Superstore, we specialize in motorsports products and performance equipment. Due to the nature of motorsports items, please review this policy carefully before placing an order.

Return Eligibility

Returns are accepted only if all of the following conditions are met:

• The item is unused, uninstalled, and in brand-new condition

• The item has not been mounted, fitted, raced, or operated

• The item is returned in its original packaging with all accessories

• The return request is submitted within 14 days of delivery

• Proof of purchase is provided

Any item that has been installed, used, modified, or exposed to fuel, oil, water, or racing conditions is not eligible for return.

Non-Returnable Items

The following items are not eligible for return:

• Electrical or electronic motorsports equipment

• Fuel system components

• Special-order or custom motorsports products

• Clearance or discounted items

• Items marked as Final Sale

How to Request a Return

To request a return, you must contact our support team before sending any item back.

Email:
support@rivamotorsports.store

Please include your order number, product details, and the reason for the return. Returns sent without prior authorization may be refused.

Refunds

Once an approved return is received and inspected, we will notify you of the refund status.

• Approved refunds are issued to the original payment method

• Refunds are typically processed within 5–10 business days

• Original shipping and handling charges are non-refundable

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery.

We may request photos or documentation for verification. Once confirmed, we will arrange a replacement or refund at no additional cost.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable and insured shipping service

Contact Information

RIVA Motorsports Superstore
Email: support@rivamotorsports.store